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The coronavirus pandemic has forced higher education institutions (HEIs) around the world to react and innovate. MSM Higher Ed president Donna Hooker raises guide questions for the future of HEIs in this episode of “View From The Forest.” 

View from the Forest Recap: History of 2020 and a peek looking forward

“View from the Forest” (VFTF) was launched by MSM Higher Ed in the latter part of 2020. For its last episode of the year, MSM Higher Ed president Donna Hooker expressed her gratitude to the entire production team, and to all VFTF viewers.

“I want to thank the team who have made this video production possible,” Donna said, mentioning the communications, video and social media teams. “Without them, this production would not happen. I would also like to thank all of our viewers,’” she said, looking forward to the 2021 series of VFTF episodes.

Watching the last VFTF of 2020 in the middle of 2021 is a surreal experience, especially for those who are involved in higher education. Donna at the start of the episode empathized with viewers, sharing how she was aware of the amount of damage COVID-19 dealt to higher education institutions (HEIs) all around the world.

“I don’t really need to review the impact COVID-19 has had on education or international education over the past year,” she quipped. Donna went on sharing her observations how HEIs quickly adapted during the pandemic in their efforts to continue providing education, and changes in higher education in general.

“We saw a shift to home offices, to teaching online, to declining enrollments; new strategies for recruitment and retention, new methods of serving students; and an incredible change in students’ needs.”

Donna also honored the government agencies in action, in their efforts to protect citizens from the deadly virus, and at the same time, ensure the economic viability of their communities.

As president of a global education management platform like MSM Higher Ed, Donna was not exempted from worrying about what the future holds. She enumerated how 2020 was a year of “impact, reaction, innovation, and change,” and wonders how all these affect post-secondary and international education in the future.

With the help of a colleague’s blog, Donna was reminded that considering all future possibilities and preparing for them is the best course of action.

She guides viewers with important questions for them to consider this 2021, ranging from changes in program delivery and instructors’ roles to sustaining recruitment strategies and the uses of education technology.

MSM Higher Ed has done its part contributing to the future of international higher education with its Global Awareness and Study Skills Pre-Departure Briefing Course under MSM Higher Ed Pathways. This course prepares students for a smooth transition as they study abroad, among many other things.

Watch Episode 7 of “View from the Forest” now. To learn more about MSM Higher Ed President Donna Hooker’s thoughts on all matters surrounding international education, follow the MSM Higher Ed YouTube channel and click subscribe for more videos.


President, MSM Higher Ed

Donna Hooker has worked in the international education field for 30 years. She has a comprehensive knowledge of policy and practise in the public post-secondary education system in British Columbia, Canada and worldwide. She is a past board chair for the BC Centre for International Education and has held senior management roles at BC Institute for Technology, Vancouver Community College, and most recently at Capilano University.


Donna Hooker, MSM Higher Ed President

Donna Hooker, MSM Higher Ed President, takes you to her lush home in Upper Fraser Valley, British Columbia to talk about different trends and issues affecting the international education industry. Watch, learn and subscribe to the channel to get her invaluable vlog series, “View from the Forest.”

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MSM Higher Ed offers education management solutions that create opportunities for students while building capacity for international student enrollment and new revenue streams for partner institutions. Through viable public-private partnerships (PPPs), licensing agreements, program pathways based on articulation arrangements and pan-national and transnational program delivery, we create opportunities for students to earn career-oriented credentials preparing their career or academic advancement. MSM Higher Ed manages private institutions Eton College Canada, Q College, Q Academy, Taylor Pro College, Extreme Pro Training, and College Multihexa.

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